TiffinEZ - Account Deletion
If you wish to delete your TiffinEZ account and associated data, please follow the steps below.
For Owner App Users:
To request deletion of your Owner account:
- Email us at: info@tiffinez.in
- Subject line: "Account Deletion Request - Owner App"
- Include: Your registered phone number and business name
- We will process your request within 7 business days
For Customer App Users:
To request deletion of your Customer account:
- Email us at: info@tiffinez.in
- Subject line: "Account Deletion Request - Customer App"
- Include: Your registered phone number
- We will process your request within 7 business days
For Delivery Partner App Users:
To request deletion of your Delivery Partner account:
- Email us at: info@tiffinez.in
- Subject line: "Account Deletion Request - Delivery Partner"
- Include: Your registered phone number
- We will process your request within 7 business days
What Data Will Be Deleted:
- Your account profile (name, phone number)
- Saved addresses
- App preferences and settings
- Device tokens and session data
- Photos you uploaded (for Owner app)
What Data Will Be Retained:
For legal and accounting compliance, the following data will be retained for up to 7 years:
- Transaction records and payment history
- Order history (anonymized after 90 days)
- Records required by tax and financial regulations
Processing Time:
- Account deactivation: Immediate upon request
- Full data deletion: Within 30 days
- You will receive a confirmation email once deletion is complete
Before You Delete:
⚠️ Warning: Account deletion is permanent and cannot be undone.
- Export any data you wish to keep before requesting deletion
- Complete any pending orders or deliveries
- Cancel any active subscriptions
Need Help?
If you have questions about data deletion, contact us at info@tiffinez.in
